Privacy Policy

Last Udated: 07.16.2023

Design Anchor (“we,” “us,” and “our”) is dedicated to safeguarding your privacy and personal information you provide when accessing or utilizing our Services, products, or this website (this “Site”). This privacy policy (this “Policy”) provides an explanation of how we collect and utilize the information gathered during your visit to this Site.
This Policy may be updated over time, so we encourage you to review it periodically. Amendments, modifications, or changes to this Policy will be posted at this URL and become effective upon posting. Your continued usage of this Site after any amendments, modifications, or changes to this Policy have been posted indicates your acceptance of those changes. If you do not agree with the terms in this Policy, we kindly ask that you refrain from using this Site and do not provide any information to us. Unless otherwise defined in this Policy, the terms used in this Policy carry the same meaning as those in our Terms of Service, which can be accessed here: https://designanchor.co/terms-conditions.



Restrictions

This Policy applies to your access to our Services and to this Site. Our Site is not aimed at or intended for access and use by individuals under the age of 18. We do not knowingly collect or use Personal Data from users who we have reason to believe are under the age of 18.



Collection of Personal Data

The specific Personal Data (defined below) and Other Data (also defined below) we amass depends on your particular interaction with this Site and your usage of our Services. In general, we collect Personal Data and Other Data as follows.
Personal Data is information such as your name, email address, physical address, usage data, phone numbers, and unique device identifiers (“Personal Data”), which can either identify you or be utilized to identify or contact you. To provide you with the requested information, products, or Services (including the usage of this Site) or due to legal requirements, we may need to collect and process Personal Data.
Account Registration. If this Site necessitates registration, we will ask you for your Personal Data. The registration process involves providing your name, email address, physical address, phone number, company affiliation (if applicable), and other similar information. This information will be stored on this Site, and anyone with your username and password can access it. Therefore, we urge you to securely keep your username and password and avoid disclosing it to anyone else.
Voluntary Disclosure. We may collect Personal Data that you voluntarily offer, including via emails to this Site, online forms, order and registration forms, surveys, promotional participation, phone calls, online chats with our customer service, and other methods.
Payment Services. We may employ third-party payment Services (each referred to as a “Payment Service”) to process payments made through this Site. If you opt to make a payment through this Site, you may be redirected to a webpage hosted by the Payment Service (or its service providers) rather than by us. Any Personal Data that you offer on a Payment Service page will be gathered by the Payment Service, not by us, and will be subject to the Payment Service's privacy policy instead of this Policy. We do not control and are not responsible for the Payment Service's handling of information collected through the Payment Service page.
Log data. We may collect log data, such as details about your network and connection (including your Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including device, application, or browser type, version, plug-in type and version, operating system, user agent, language and time zone settings, and other technical information), advertising identifiers, cookie identifiers and information, and similar data.
Usage information. We may collect usage data, including usage rates, occurrences of technical errors, diagnostic reports, settings preferences, backup information, content interactions (such as searches, views, downloads, and prints), and user journey history (including clickstreams and page navigation, URLs, timestamps, content viewed or searched for, page response times, page interaction, and similar data).
Other Means. We may amass information through various other methods, including selected third-party business partners who collaborate with us in relation to our Services and whom we may use to deliver certain content, products, or Services, or to enhance your experience. Occasionally, we may also acquire from third parties specific lists containing the names and contact information of individuals who may be interested in our Services.
We kindly request that you abstain from sending us, and from disclosing, any sensitive Personal Data (for instance, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) either on or through this Site or otherwise to us.



Application and Sharing of Personal Data

Our primary objective in collecting, applying, and sharing your information is to amplify and enhance our Services. We will use Personal Data only for legitimate business reasons, including but not limited to:
Satisfying Requests. We may apply your Personal Data to (a) deliver you products and Services, (b) provide information regarding your ordered products and Services, (c) conduct internal research and development, (d) when it is essential for employees, agents, and contractors to run or maintain this Site or to solve a technical issue, (e) to detect and prevent fraudulent activity and to ensure security and protection for all customers, including verification of your account's existence or status, (f) to abide by legal requirements and obligations, including responding to court, regulator, or governmental authority requests or orders, and (g) to facilitate the sale, merger, acquisition, or other disposition of our assets or business, including in connection with bankruptcy or similar proceedings. We perform these activities to manage our contractual relationship with you and/or comply with legal obligations.
Additional Communications. Occasionally, we may use your Personal Data to inform you about products, programs, Services, and promotions we believe you may find interesting. If you or your employer is our customer, we may also inform you about such offerings using the Personal Data you or your employer has provided. If you prefer not to receive electronic marketing messages, please refer to the "opt-out" section below.
Promotions. We may run sweepstakes, contests, and similar promotions ("Promotions"). If you participate in these Promotions, we typically ask for specific Personal Data when you enter and, if applicable, when you win. It's important to thoroughly review the rules of each Promotion you partake in, as they may contain important information about our use of your Personal Data. If there is any conflict between such rules and this Policy concerning the treatment of your Personal Data, the rules of the Promotion shall prevail. We use this information to manage the Promotions.
Other Business Purposes. We may also apply your Personal Data for other business reasons, such as data analysis, editorial and feedback purposes, customer support, customization and improvement of the Site's content and layout, completing business transactions, development of marketing and promotional materials, statistical analysis of user behavior, product development, market research, individual account management, and compliance with government regulatory requirements such as sales tax collection and audits. We may also use the Personal Data of journalist/media contacts for distributing press releases or sharing other newsworthy developments related to our business activities. We engage in these activities to manage our contractual relationship with you, comply with legal obligations, and/or because we have a legitimate interest.
Administrative Communications. We reserve the right to apply your Personal Data to send you critical information about this Site, products, Services, your account status, changes to the Site's terms of use, this Policy, or any other policies, agreements, or transactions relevant to your use of the Site, products, and/or Services. As this information may be crucial to your use of the Site, products, and/or Services, you may not opt-out of receiving these communications. We will engage in this activity to manage our contractual relationship with you and/or comply with legal obligations.
We may share Personal Data for purposes such as:
Third-Party Service Providers. We may share Personal Data with third-party service providers who offer services to us, including data analysis, order fulfillment, payment processing, and other services.
Affiliate Communications. We may transfer Personal Data among our affiliates to allow them to contact you regarding products, programs, Services, and promotions that may interest you. Such affiliates may otherwise apply your Personal Data in accordance with this Policy. If you prefer not to receive marketing communications from us or our affiliates, please refer to the "opt-out" section below. We will be responsible for jointly-used Personal Data.
Strategic Partners and Co-Branded Sites. Occasionally, we may partner with an unaffiliated company to provide or promote joint products, services, applications, or features ("Jointly Offered Items"). This may include co-branded websites. Any information, including Personal Data, provided in connection with Jointly Offered Items or co-branded pages will be shared with our third-party partners. You should check the privacy practices of these third parties on their websites. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES. If you don't want your Personal Data shared with such parties, please refrain from providing Personal Data in connection with Jointly Offered Items or co-branded pages.
Third-Party Data Providers. If you subscribe to one of our products or Services that includes third-party data, we may need to share your Personal Data with the third party as part of our reporting obligations. This will only occur if the third-party data provider requires knowledge of your identity as a condition of receiving their data.
Conferences and Events. If you attend a conference or event organized by us, we may share your name and contact information with other attendees.
Promotions. We may share Personal Data you provide



Acquisition and Application of Additional Information

We, together with our service providers, may collect and utilize an array of data, known as “Additional Information” within this Policy, which comprises:
User Activity Data. We and our service providers may gather and/or monitor data including demographic details, domain names, types of computers and browsers, screen resolution, and other statistical data relating to the use of this Site, known as "User Activity Data". This information aids us in understanding who uses our Site and enhances our marketing efforts, as well as improving our other websites and services. Unless linked with Personal Data, User Activity Data does not personally identify you or any other user, and we can employ it for any purpose.
Consolidated Information. We may amalgamate Personal Data in such a way that the end product does not identify you or any other user of this Site personally. For instance, we may use such information to calculate the percentage of our users who are associated with a specific telephone area code. This type of consolidated data can be used for any purpose.
Cookies. To enhance the user experience on our Site, we and our service providers may use 'cookies'. Cookies are data transferred from a web server to an individual's computer for recordkeeping and other purposes. We utilize cookies and other similar technologies to facilitate ongoing user access to and interaction with our Site. If you prefer not to have data gathered via cookies, most browsers provide a simple procedure that allows you to automatically decline cookies or gives you the choice of declining or accepting a particular cookie or cookies from a specific website. If cookies are disabled, however, all features of this Site may not operate as intended. Details about disabling cookies can be found on your Internet browser provider’s website. We use the following types of cookies:
Essential Cookies. These cookies are vital for our Services to carry out basic functions. These include cookies that allow registered users to authenticate and perform account-related functions, as well as to save the contents of virtual "carts" for e-commerce functionality.
Performance and Analytics. Performance cookies collect information about how users engage with our Services, including the most visited pages and other analytical data. We use this data to improve our Services and understand user interactions.
Functional Cookies. These cookies store preferences set by users, like account name and language.
Security Cookies. These cookies help us identify and mitigate potential security risks.
Advertising Cookies. These cookies display relevant advertising to users of our Services, as well as understand and report the efficacy of ads served on our Services. They track unique visitors, ad display frequency, and the number of ad clicks. They also help in building user profiles, including displaying ads based on products or Services you’ve viewed or actions taken.
Third-Party/Embedded Content Cookies. Our hosted Services make use of various third-party applications and services to enhance the experience. As a result, third parties may set cookies, which they use to track online activity. We do not have direct control over the data collected by these cookies.
Tools. We and our service providers may use common Internet tools such as 'pixel tags', 'action tags', 'web beacons', 'gif tags', 'JavaScript', or similar technologies. These tools help us track user actions, determine the success of marketing campaigns, and compile usage and response rates statistics. For instance, tools can count users who have visited certain pages of this Site, deliver Services, and assess the effectiveness of promotional or advertising campaigns. Tools can also inform the sender if and when an email in certain formats has been opened.
Analytics Services. We may employ services like Google Analytics, HubSpot Analytics, and others, which use cookies and other similar technologies to collect and analyze information about Site use and report on activities and trends.
Verification Services. We may use third-party services to confirm that you are a human user. Any information collected as part of such verification is subject to the privacy policy of the third-party service provider.
IP Addresses. When you interact with this Site, we and our third-party service providers may collect Internet Protocol (IP) addresses, which are automatically assigned to your computer by your Internet Service Provider (ISP). These IP addresses are logged in our server log files whenever you visit this Site and provide us insights into how our Site is used by our users. We may also use your IP address to help diagnose problems with our server and to administer our Site. Additionally, we may derive your approximate location from your IP address.



Advertising Activities.

We may engage third-party advertising companies to serve ads about products and Services that may interest you when you access and use this Site, our apps, and other websites or online services, based on information relating to your access and use of this Site and other websites or online services on any of your devices, as well as information received from third parties. To achieve this, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, in conjunction with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.



Data Safety Measures

Your Personal Data may be stored by us, in compliance with existing laws, rules, regulations, and other policies.
While no online platform can guarantee absolute security, we endeavor to safeguard your Personal Data. Your Personal Data is stored on our server which isn't accessible to the public. To protect your data from unauthorized access, ensure its accuracy, and its appropriate use, we have taken various security measures to guard against loss, misuse, and alterations of the data under our control. However, we cannot provide absolute assurance against potential third-party "hackers" breaching our security systems and unlawfully obtaining the data. Any such security breaches or actions of third parties that might obtain any Personal Data are not our responsibility. Unlawful interference with the operation of this site or attempted security violations are prohibited. We do not, and expressly refrain from, making any claims or warranties, either expressed or implied, regarding the security or integrity of this Site and your Personal Data.
If you suspect that your interaction with us has become insecure (for instance, if you think the security of your account has been compromised), please alert us promptly by emailing hello@designanchor.co
Data Usage & Retention Duration
We commit to use Personal Data solely in a manner consistent with the purposes for which it was collected, as authorized by this Policy or by you. We strive to ensure that Personal Data is accurate, complete, and current (as provided by you) and relevant to its intended use. You are responsible for updating or correcting your Personal Data whenever required.
We will retain your Personal Data as long as it is necessary or allowed, considering the purpose(s) for which it was obtained and in accordance with applicable laws. The criteria for our retention periods include: (i) the duration of our ongoing relationship with you; (ii) any legal obligation to which we are bound; and (iii) whether retention is advisable considering our legal standing (for example, related to applicable statutes of limitations, litigation, or regulatory investigations).



Consent

By accessing our Site, you provide explicit consent to the collection and use of Personal Data in accordance with this Policy.



Choices & Opt-Out

We respect your choices regarding our use and disclosure of your Personal Data for marketing purposes.
If you wish to stop receiving marketing-related emails from us, you can opt-out by emailing hello@designanchor.com
If you prefer that we refrain from sharing your Personal Data with our affiliates or with third parties for marketing purposes, you may stop this sharing by emailing hello@designanchor.co We will attempt to fulfill your request(s) as quickly as possible. Please remember that if you choose to opt out of sharing your Personal Data, we may not be able to remove your Personal Data from the databases of our affiliates or third parties with whom we have already shared your Personal Data. Also, opting out may result in you no longer receiving any marketing emails from us. However, we will still send you essential administrative messages which you cannot opt-out of unless you choose to stop using our Services.
You can also indicate your choices regarding marketing-related emails by contacting us via postal mail, telephone, or by altering your preferences in your profile/account, if available.
Corrections, Updates, Accessibility, and Discrepancies
If you wish to review, correct, update, suppress, delete, or limit our use of your Personal Data that you previously provided, or if you wish to receive an electronic copy of your Personal Data for the purpose of transmitting it to another company (to the extent this right to data portability is granted by applicable law), you may send a request by emailing hello@designanchor.co. We will respond to your request as per applicable law. For your security, we can only fulfill requests associated with the specific email address used to send us the request, and we may need to verify your identity before proceeding with the request. We will strive to fulfill your request as soon as possible and in accordance with the law. We may need to retain certain information for recordkeeping or to complete transactions initiated before the change or deletion request. There may be residual information within our databases and other records that will not be removed.
We strive to make this Policy accessible to individuals with disabilities. If you require this Policy in an alternate format, please contact us by emailing hello@designanchor.co Depending on your specific interactions with us, we may provide different or additional privacy statements that dictate how we use your personal information. In such cases, those additional privacy statements apply to those specific interactions.



External Links

This Site may provide links to various other web platforms, including social media sites and collaboration tools hosted by third parties. We don't have any control over these linked sites. We provide these links for your convenience, but this doesn't imply our endorsement, responsibility, or control over the privacy practices or content of these linked sites. If you share any Personal Data via any third-party site, or opt to communicate with us using third-party tools or social media platforms, your interaction will be governed by that third party's privacy policy. We strongly encourage you to acquaint yourself with the privacy policies and practices of any such third parties. PLEASE BE AWARE THAT THIS POLICY DOES NOT APPLY TO THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES, INCLUDING ANY AFFILIATES THAT DO NOT DIRECTLY LINK TO THIS POLICY.



Jurisdiction and Policy Enforcement

This Site is regulated by the laws of the United States and the State of Arizona. If you access this Site from a location outside the United States, where laws about personal data collection, usage, and disclosure are different, by accessing this Site, you consent to the transfer of your Personal Data to the United States. You agree to the application of United States and Arizona laws in any dispute related to this Site or this Policy. You also consent to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona. If these courts are deemed not to have exclusive jurisdiction, then all disputes related to this Site or this Policy will be settled via binding arbitration in Phoenix, Arizona, according to the International Arbitration Rules established by the International Centre for Dispute Resolution.
If any provision of this Policy is deemed illegal, unenforceable, or conflicting with any applicable law by a competent court, the remaining provisions will continue in full effect.



Do Not Track (DNT) Signal Response

We currently do not respond to DNT signals. Some third-party sites may track your browsing activity. Various browsers provide a DNT feature that signals to third parties that you do not wish to be tracked.



Data Controller

For the purposes of this Policy, you are the Data Controller of your Personal Data. A "Data Controller" is defined as an individual or entity that determines the purposes and methods of processing Personal Data. We act solely as a processor on your behalf regarding any Personal Data subject to the European Union's Directive 95/46/EC. We may utilize the services of various third-party service providers for more efficient data processing.



Cross-Border Personal Data Transfer

Your Personal Data may be stored and processed in any country where we operate or where we engage service providers. If you access this Site from outside the United States, you might be sending information, including Personal Data, to the United States where our servers are situated. That information might then be transferred within or out of the United States to other countries. These countries might not have data protection laws as comprehensive as those in your country. Any information transferred to the United States or another country will be subject to the laws of that country and may be accessed or disclosed in accordance with those laws. By allowing your information to be transferred to us, you consent to the transfer, processing, and storage of your data in countries outside your country of residence. In certain situations, courts, law enforcement, regulatory agencies, or security authorities in those countries might have the right to access your Personal Data.




Contact Us
For any queries about this Policy or the practices of this Site, feel free to email us at hello@designanchor.co